CQC Rated Good

CQC Rated Good | Benfleet and South Essex

A Trusted Break for Family Carers

Caring for someone you love is a privilege, and it is also hard work. Our respite carers step in with the same warmth and the same routines, so you can rest, recharge or get away, without a moment of worry.

ISS respite carer in navy and gold uniform greeting a family carer at the door as she leaves for a break, respite care at home in Benfleet Essex

Every Carer Needs Caring For Too

Respite care may be right when a family carer is exhausted and running on empty, has a holiday, wedding or hospital appointment of their own coming up, has fallen ill and needs cover urgently or simply needs a regular afternoon each week to be themselves again. Many carers feel guilty about taking a break. Please do not. A rested carer is a better carer, and your loved one will be looked after just the way you would do it.

How we help

We Step In, Life Carries On

Following your existing daily routines to the letter
Personal care, washing, dressing and continence support
Freshly cooked meals your loved one actually enjoys
Medication prompts within our approved scope
Companionship, hobbies, outings and appointments
Housekeeping and keeping the home comfortable
Clear updates so you can truly switch off
A gentle handover when you return
ISS carer reviewing familiar daily routines with an elderly woman during respite care, routines faithfully kept in South Essex

Before your break we visit, learn the routine and write everything down, so nothing is left to chance while you are away.

Ways to arrange care

Breaks of Every Shape and Size

Regular weekly respite

A few protected hours each week, every week.

Holiday cover

Full support at home while you travel, from a weekend to several weeks.

Emergency respite

Short notice cover when a family carer is unwell or called away.

Live-in respite

Round the clock cover through Live-in Care for longer breaks or higher needs.

Personalised to you

Your Routines, Faithfully Kept

1

Free home assessment

We learn the routine from the person who knows it best, you.

2

A written respite plan

Meals, timings, preferences and little details all recorded.

3

Meet your carer

A proper introduction before your break, so everyone feels at ease.

4

Stay as informed as you like

Daily updates, or complete switch-off, your choice.

Why choose ISS

Trusted Respite Care in Benfleet and South Essex

CQC rated Good in all five areas
Trained and DBS checked carers
Local Benfleet team that can respond quickly
Routines followed exactly as the family keeps them
Honest advice about what we can cover and when

Common questions

Respite Care Questions, Answered

Respite care means a trained carer temporarily takes over from a family carer, following the same routines at home, so the family carer can rest, travel or recover knowing their loved one is in safe hands.

Get in touch

Talk to Our Care Team About Respite Care

Tell us when you need a break and what a normal day looks like, and we will take it from there, usually responding the same working day.